Refunds & Returns

We want you to be completely happy with your purchase from Corviane. If something isn’t right, we’ll make it right.

60-Day Money-Back Guarantee

You can return any product within 60 days of delivery for a full refund — no questions asked. We believe in our products and want you to shop with total confidence.

Free Returns

We offer free returns for all orders over €30. If your order qualifies, we’ll cover the return shipping cost.
To start a return, just contact our support team and we’ll guide you through the quick process.

Return Conditions

To qualify for a refund or exchange:

• Items must be in their original condition and packaging.
• Products should be unused and include all accessories.
• Proof of purchase or order number is required.

Refund Process

Once we receive and inspect your returned item, we’ll send you a confirmation email. Refunds are issued to your original payment method within a few business days.

Exchanges

If you’d like to exchange your product for another item, contact us and we’ll arrange it quickly and easily.

Damaged or Wrong Items

If you receive a damaged or incorrect item, please email us as soon as possible with a photo of the product and packaging. We’ll send a replacement or issue a full refund right away.

How to Start a Return

Simply email us at contact@corviane.com with your order number and reason for return. Our team will respond within 24 hours with the next steps.